Support

How do you get help at Palace of Chance? There's a comprehensive FAQ section to get you started. You can also take advantage of 24-hour casino support. You never have to wait long for answers. Start with these commonly asked questions.

Do You Have to Register to Play for Fun?

You can play online casino games for free using demo play. You don't have to register with the casino to use demo play. If you want to play for real money, you do need to join the casino.

Can You Play Here?

Palace of Chance Casino welcomes all players. They do ask that you be at least 21 or the age that gambling is legal in your area, whichever is oldest. Other than that, they allow players from around the world. That includes players from the USA except for residents of Maryland and New York. Players from Canada, Australia, and much of Europe are allowed to play at the casino.

Is There a Mobile Casino?

There is a mobile casino that's accessed by loading the instant play casino on your Android, iOS, or Windows device.

Are There Any No Deposit Bonuses?

When no deposit bonuses are available, you'll find them on the promotions page. They often appear when new slots come out or as part of a deposit bonus. You claim the deposit bonus first and it's followed by a no deposit bonus later that week or after that deposit. Check the daily promotions on a Friday for information on the free chip no deposit bonus.

How Many Casino Games Are Available?

There are more than 200 casino games at Palace of Chance Casino. The best range of games is found on the free casino download. The instant play and mobile casinos also have dozens of games. New slots are added regularly.

The games include a variety of specialty games like scratch cards and arcade games, table games, video poker, and slots. Slots include 3 reel, 5 reel, bonus slots, floating symbols slots, and progressive jackpot slots. You can search for them by name or peruse the games in alphabetical order, by theme, by popularity, or by jackpot amount.

Is There a VIP Program?

Yes. Palace of Chance Casino has a VIP program that you join when you've made $5,000 or more in deposits. You gain customized promotions, monthly free chips, monthly cashback rewards, and more. The higher you are in the program, the more you gain.

Reaching Support

If the FAQs didn't answer your question, there are two ways to reach casino help. The first way is to email help@palaceofchance.com. The second way is to click the chat button. You'll be connected to an available casino help specialist to get immediate answers to your questions. The casino help team knows everything from secret no deposit bonus codes to upcoming tournaments. They'll answer your questions about banking, casino games, and technical requirements. Casino support is available 24/7 either way.